Warranty
SCHÖNOX System Solution 10-year Comprehensive Warranty
10-YEAR LEVEL
We warrant that SCHÖNOX AP, SCHÖNOX APF, SCHÖNOX AP RAPID, SCHÖNOX AP RAPID PLUS, SCHÖNOX S 1500, SCHÖNOX US, SCHÖNOX XM, SCHÖNOX ZM, SCHÖNOX ZM RAPID, SCHÖNOX DSP, SCHÖNOX DSP PLUS, SCHÖNOX PL, SCHÖNOX RR, SCHÖNOX RF, SCHÖNOX SEZ PLUS, SCHÖNOX SL and SCHÖNOX AST, when used with the following SCHÖNOX Primer or Moisture Mitigation Systems: SCHÖNOX VD, SCHÖNOX SHP, SCHÖNOX KH FIX, SCHÖNOX SDG PLUS, SCHÖNOX MR 18, SCHÖNOX EPA, SCHÖNOX EPA RAPID (or when used in combination with SCHÖNOX SGH, SCHÖNOX HA or SCHÖNOX iFIX) and when used with the following SCHÖNOX Floor Covering Adhesive Products: SCHÖNOX PU 900, SCHÖNOX ROLL AND GO™, SCHÖNOX EMICLASSIC, SCHÖNOX MULTIFIX, SCHÖNOX MSP BASIC, SCHÖNOX MSP CLASSIC, SCHÖNOX HPS 92, or SCHÖNOX HPS 1100 will not breakdown or lose their strength due to a manufacturing or formulation defect for 10 years from the date of purchase.
If this should occur, Schönox, HPS North America, Inc. will pay material and reasonable labor costs to either repair or replace the area of the floor affected by the defective SCHÖNOX product, provided that Schönox, HPS North America, Inc. is notified within the 10-year warranty period and the floor was installed in accordance with the manufacturer’s instructions and industry standard practices. Products must be used together in a system based installation.
TERMS
In order for this warranty to apply, the SCHÖNOX products must be used together only for their stated purpose; the products must be used within shelf life; the products must be applied in accordance with the SCHÖNOX application instructions and industry standard practices. All SCHÖNOX Cement and Synthetic Gypsum based Self Leveling products are suitable for all resilient floor coverings in compliance with ASTM standards. For installation guidelines and warranties please refer to the flooring manufacturer installation and warranty pages.
Further, the SCHÖNOX products listed herein which are available under the warranty must be used in all categories, including all SCHÖNOX vapor barrier systems where required, in order for the System Warranty to apply at the 10-year term.
This warranty does not cover improper or defective installation of the substrate repair material or flooring, sub-floor irregularities, bottom-up staining due to mold, mildew or bacterial growth, installations with excessive moisture and/or alkali, efflorescence or improper maintenance. The responsibility for warranties and/or performance guarantees for the actual flooring material rests with the manufacturer of those products and not with Schönox, HPS North America, Inc.
Exterior installations to be covered by this warranty require a written recommendation by Schönox, HPS North America, Inc.
Under this warranty, Schönox, HPS North America, Inc. will not be liable for consequential or incidental damages of any kind. Consequential or incidental damages refer to any loss, expense, or damage other than to the SCHÖNOX products themselves, or the finished flooring.
This warranty is in lieu of all other warranties, expressed, implied or statutory and is strictly limited to its terms. Schönox, HPS North America, Inc. makes no warranty of merchantability or suitability of their products for any particular purpose. PLEASE NOTE: Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, which may vary from state to state.
We believe continuing education is the cornerstone to understanding new technology and techniques to better help with your next project.